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Frequently Asked Questions
CEG Enterprise and Lawn Care Inc
General Service Questions
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Q1: What areas do you serve?
We’re based in Roanoke, VA, and serve surrounding areas including Salem, Hollins, Vinton, and nearby communities. If you’re unsure whether you’re within our service zone, give us a quick call — we’ll let you know right away.
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Q2: Are estimates free?
Yes! We offer free, no-obligation estimates for all landscaping and outdoor maintenance services. We’ll assess your property and provide transparent pricing before any work begins.
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Q3: Do you offer one-time or recurring services?
Both. Whether you need a one-time yard cleanup or regular weekly lawn care, we offer flexible scheduling options to fit your needs.
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Q4: How do I schedule a service?
You can call us directly at (540) 397-1921 or use our [Contact Page →] to send a message. We’ll get back to you quickly to confirm the details and provide next steps.
Landscaping Services
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Q5: What’s included in your landscaping services?
Our landscaping services include mulch installation, planting, edging, bed design, and seasonal upgrades. We also provide custom layouts for front yards, backyards, and commercial properties.
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Q6: Do you help with landscape design or just installation?
We offer both. Our team will consult with you on layout ideas, materials, and plant selection — then bring your vision to life.
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Q7: What kind of mulch do you offer?
We offer hardwood mulch, dyed mulch (black, brown, red), pine bark, and more. We’ll recommend the best type based on your landscape goals and budget.
Lawn Care & Maintenance
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Q8: How often should I schedule mowing?
Most lawns in Roanoke benefit from weekly mowing during the growing season. We also offer bi-weekly and custom schedules depending on your lawn’s needs and growth rate.
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Q9: What’s included in regular lawn care?
Our standard lawn care services include mowing, edging, trimming, and blowing off hard surfaces. Add-ons like weed control, seeding, and leaf removal are available by request.
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Q10: Do you offer lawn seeding or aeration?
Yes — we offer yard seeding, overseeding, and lawn renovation services to restore thinning or patchy grass. Aeration services are available seasonally to promote healthy growth.
Tree Services
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Q11: Can you remove large or hazardous trees?
Yes. We’re equipped to safely remove trees of all sizes, including those close to structures or utilities. Safety is always our top priority.
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Q12: Do you grind stumps after removing trees?
We do! Stump grinding is available as an add-on to tree removal or as a standalone service.
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Q13: When is the best time to trim trees?
Late fall and winter are ideal for many species, but we offer tree trimming year-round depending on the type and condition of the tree.
Snow Removal
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Q14: How does your snow removal service work?
We monitor forecasts and dispatch our crews when snowfall begins or accumulates beyond 1–2 inches. We offer both on-call and seasonal contract services.
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Q15: Do you clear sidewalks and walkways too?
Yes. Our snow removal includes driveways, walkways, and commercial entryways. We also offer salting and de-icing services to prevent slippery spots.
Billing & Payment
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Q16: How do you accept payment?
We accept cash, check, and most major credit cards. Recurring clients may also set up monthly billing for convenience.
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Q17: Do you require a deposit?
For most one-time services, no deposit is required. For larger landscaping projects, we may request a deposit to reserve materials and schedule the job.
Still Have Questions? Let’s Talk.
Didn’t find the answer you’re looking for? Reach out directly — our team is happy to help.